LibraryLine.com
Web Service Login
  Did You Know?
Free and unlimited technical support Click here to learn more.
TroubleTrakkerPRO - Fixing technology problems in a flash! TroubleTrakkerPro is a web-based work report service for the reporting, tracking and solving of technology issues. TroubleTrakkerPro tracks technology problems from when they occur to when they are solved, creating a reliable and efficient communication network between administrators, technicians, and end users of technology equipment.
Click here for Login Help | Q & A
Enter your Username and Password to log into our Web Services
State / Country:
Library:
Username:
Password:
Please use your browser's auto-fill feature
to save your username and/or password for this login form.
Password lookup
Some of the features of TroubleTrakkerPro include:
•   Create a historical record of technology problems, and instantly produce detailed reports of the status of all reported problems.
•   Track inventory and parts used for repairing equipment.
•   Schedule tasks to begin on a certain date, occur on set intervals and/or run for a set number of occurrences.
•   Create your own custom priority levels for trouble tickets.
•   Set deadlines for tickets to be solved and generate automatic e-mails to technicians when a ticket is overdue.
•   Balance work, assigning tickets to technicians based on current workload.
•   Integrate the service with AssetTrakker to see repair histories and warranty information for equipment.
•   Customize almost every aspect of the web interface, from adding your logo and company colors, to setting up your own user groups to determine who can use what parts of the service.
•   Create custom reports and save for later retrieval.
•   Automatically create status reports for each technician. See at a glance which tickets are overdue.
•   Use advanced sorting options for ticket views - sort first by status, then by building, for example.
•   Print tickets two ways - one ticket per page, or no page breaks.
•   Customize single line trouble ticket reports, allowing quick access to tickets via hyperlink to display further information.

LibraryLine.com ©1999-2024  Networks & More! Inc.
Contact us!     Call Toll-Free 1-877-225-0100     Site Map     Privacy Policy